Hotel Schlussel - Lucerne

ex. hotel schluessel

Franziskanerplatz 12, Lucerne, Switzerland, 6003show map
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Highlights
7
Very goodBased on  151 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Switzerland

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Overview

Schluessel is a 2-star hotel offering a nightclub, a sunbathing terrace and a tennis court. Renovated in 2012, the hotel has welcomed guests since 1626.

The hotel is around 10 minutes on foot from the city center. Such Lucerne sights as Glacier Garden and Chapel Bridge are all within reach.

Nearby points of interest include a chapel and a church.

Lucerne train station is swiftly reachable. The hotel offers quick access to Zurich-Kloten airport, which is about 50 km away.

Rooms

Hotel Schluessel includes 10 guestrooms with individual climate control, cable TV, a laptop safe, a balcony and a sitting area. The rooms have a view over the street. Each room features a spacious bathroom with a shower, a hairdryer and complimentary toiletries.

Eat & Drink

Schluessel and Burgerstube offer an assortment of dishes within 50 meters of the property.

Services

Guests can make use of housekeeping and newspaper service on site.

Relax

Hotel Schluessel provides cribs and meals for children. On-site sport activities include hiking, bowling and mini golf.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible at a location nearby at CHF 25 per day.

Year renovated:   2012.  Number of floors:   4.  Number of rooms:   10.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

CHF 25 per day

Luggage storage
24-hour services
Food/ Drinks

Bar/ Lounge area

A la carte restaurant

TV

Flat-screen TV

Elevator

Lift

Sports activities

Hiking

Golf course

Tennis court

Bowling

Squash

Sports & Fitness

  • Hiking
  • Tennis court
  • Bowling
  • Golf course
  • Squash

Services

  • Tours/Ticket assistance
  • Newspaper service

Dining

  • Paid breakfast
  • A la carte restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Night club
  • Sun terrace

Room view

  • Garden view
  • Landscape view

Room features

  • Heating
  • Sitting area
  • Terrace
  • Tea and coffee facilities

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Good to know
Check-infrom 2 pmFREECheck-out08:00-11:00FREE
Children & extra bedsAll children0 - 2 yearsCotAll children3 - 6 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Lucerne StationLucerne Station1700 ft
Lucerne StationLucerne Station1700 ft
KKL Culture and Convention Centre LucerneKKL Culture and Convention Centre Lucerne2000 ft
Hertenstein streetHertenstein street2000 ft
Rosengart Collection Lucerne Rosengart Collection Lucerne 1000 ft
Chapel Bridge (Kapellbrucke)Chapel Bridge (Kapellbrucke)1100 ftCity Center
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Wilden MannWilden Mann200 ftBahnhofstrasse 30
STERN LuzernSTERN Luzern300 ftBurgerstrasse 35
SchluesselSchluessel100 ftFranziskanerplatz 12
Taube RestaurantTaube Restaurant300 ftBurgerstrasse 3
Sebastian's Sea FoodSebastian's Sea Food200 ftRutligasse 2
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SonnenbergSonnenberg1.4 mi
Messe LuzernMesse Luzern1.6 mi
Glacier Garden LucerneGlacier Garden Lucerne3700 ft
Swiss Museum of TransportSwiss Museum of Transport1.5 mi
Mount PilatusMount Pilatus5.4 miPILATUS-BAHNEN AG Schlossweg 1 Kriens
Mt. RigiMt. Rigi8.5 mi LucerneSwitzerland
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Getting around
Airports
Zurich-Kloten (ZRH)30.9 mi
Belp (BRN)39.2 mi
Train
Lucerne Station2000 ft
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Reviews
7.4
Very goodBased on  151  reviews
  • 4.6
    Guest rating

    it is in the center of the old town of Luzern and makes very easy to walk around this old place.

  • 10.0
    Exceptional

    A lovely small historic hotel. Originated in 13th century! Great location in the heart of the old city, within walking distance to the train station. Room was clean with comfortable bed / linens. Also clean and modern bathroom. Breakfast was included and was very nice. We also had two meals in the restaurant. The speciality of the house was a puff pastry with meat and gravy - excellent! We were also pleased that the hotel had an elevator to assist with getting to upper floors with luggage.

  • 7.0
    Very good

    The lady waitressing at the hotel was so rude and intimidating we were not game to step out of line. Perhaps the hotel could advise their staff that we are actually paying guests and should be treated as such. When asked if we would like to have a table for two near reception we asked to sit in the actual restaurant. The waitresss took a table cloth from people sitting at another table and set ours with a great deal of drama, the meal was served with anger and unfortunately for us the same waitress was at breakfast. We did laugh but others may not find it so funny. Customer service is not a priority at this hotel and it wasn't only us that earned her displeasure witnessed another guest trying to access internet but that is another story.

  • 10.0
    Exceptional

    Wonderful, friendly, helpful staff. Very comfortable in a fab location. We ate in the hotel most evenings as the food was so good - traditional Swiss! I can highly recommend this hotel!

  • 5.0
    Guest rating

    1. Location is excellent and in the town centre. Close to station 2. Good advise from hotel manager Susie

    1. Small room 2. Lack of service (and absence of staff) in hotel 3. Over priced from quality of room.

  • 7.4
    Very good

    The location of the hotel is very good. It is near the interesting places in lucern. My room is clean and big.

  • 8.2
    Fabulous

    The hotel had very welcoming staff. The room was quite large, and clean, a good sized bathroom. It was close to the rail station, and a very short walk into the old town. It's located in a little square which is very picturesque. There is a church next door, which chimes, but it didn't bother us during the night at all. There is also a resturant attached to the hotel (where you enter to register), we didn't eat there but it seemed to be popular in the evenings (no noise upstairs though).

    No kettle, and no hair dryer. When we went back to the room one afternoon all the lights in the hallway were off making it hard to see the stairs.

  • 9.2
    Superb

    Centrally located in historical area and 10 minutes easy walk from Railway Station in the old town. Naturally it was Swiss clean and everything worked. English widely spoken, breakfast good too . We had a little verandah overlooking a lovely square below.

    All fine - maybe be prepared for gentle chimes from local bells through the night.

  • 6.6
    Good

    Great location in a quiet square just a few minutes walk from the centre of town. Good food, September is the hunting season and I had fillet of wild boar on my first evening and roast stag on my second evening.

    Facilities rather basic, no cable or sat TV, just local channels with poor reception.

  • 6.2
    Good

    Location. Restaurant.

    Old fashioned rooms and bathroom. There was a night club nearby noise until 4 am on our Friday night stay.

  • 7.8
    Fabulous

    Close to city centre but very quiet. Nice large shower cubicle! Good breakfast.

    The entrance and reception area are not very attractive. I wonder whether it would be better to encourage people to enter (at least when they first arrive) through the restaurant.

  • 7.0
    Very good

    Sheets were not changed even though they were dirty

  • 7.8
    Fabulous

    Location is perfect,near the city center and all the main points, eg.koncert hall, very easy to find, parking house is just over the street.

    Breakfast was nothing special.

  • 8.8
    Superb

    Very friendly and helpful staff. Small hotel with excellent restaurant serving tradition Swiss food. Excellent, fairly quiet location.

  • 7.4
    Very good

    the breakfeast.

    Wifi barelly dont work ( paid 5 CHF )

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Highlights
7
Very goodBased on  151 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Switzerland

Use Badge
Good to know
Check-infrom 2 pmFREECheck-out08:00-11:00FREE
Children & extra bedsAll children0 - 2 yearsCotAll children3 - 6 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Getting around
Airports
Zurich-Kloten (ZRH)30.9 mi
Belp (BRN)39.2 mi
Train
Lucerne Station2000 ft
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Check rooms and rates
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Rooms and Guests
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